GrubMarket.com Reviews
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I am a lazy person that I never hated a website so much that I would write a review. But what I have experienced from GrubMarket is just terrible, in the website, it mentioned that my package will be delivered on 3/30, but it ends up arrived on 4/1. What's even worse is that they missed 2 items in the order, I e-mailed the customer services 3 times and called the customer service hotline, it went to the voice mail box directly.
Dont buy from there, they are horrible!!!
I was diagnosed with cancer this past year and I depended on using a service that could help with my groceries during this recovery. I found Grubmarket from a Facebook ad, and thought I found the perfect place. After 3 orders I gave up on using them completely. The produce arrived in great condition, besides some bruising on some bananas. However, I did notice stickers on many of my other produce that had "Imported from Mexico" on them, with no indication that they were organic. I was given a refund upon my first call without much trouble, however the customer service rep, John, was extremely condescending about my situation over the phone. The following two occasions I was sent an alternative to one of my snacks that had nuts, which I am highly allergic to. After many failed attempts to reach customer service, I was able to get John who again made the entire ordeal extremely difficult. I will never use Grubmarket again!